FAQ➝Legal & Tech

FAQ articles about Legal & Tech

Does eEvidence have legal support?

My biggest concern, when using your service to certify my emails, is to ensure that the service and ...

Aren't read receipts enough proof to register an email?

Whenever I want to make sure that a recipient has opened my email, I send it together with a read-re...

I don't understand how the wildcard method works.

You will get the email, not the recipient, by simply adding '.eevid.com' to the recipient's email ad...

Is there any sort of API for retrieving the status of delivery?

I would like to remotely retrieve the status of delivery and registration of my emails I send. Is th...

Can the recipient deny having received my email?

I sent an email through eEvidence and received back the evidence, but the recipient says he never go...

How much will the Expert Report cost?

According to your web site, you can provide a complementary Expert Report for cases in which the oth...

Is the eEvidence method patent-protected?

We are evaluating your service, as a way to keep legal record of critical emails sent by our organiz...

What is the Daily Report about and all those codes on it?

I wanted to download a delivery receipt from the user private area, but I ended downloading a PDF fi...

What's the probative value of the eEvid delivery receipt?

If I am to use your service, I want to be sure I will be able to use the eEvid delivery receipt of m...

What about the emails sent to other countries?

Half the emails we exchange with others are addressed to people and companies located in other count...

What do you exactly register?

Some of the so-called 'registered email services' don't do what you would expect. Others claim they ...

Should I update my DNS' SPF and DKIM records to pass DMARC?

We want to make sure our emails get delivered and don't get bounced back due to SPF or DKIM issues....

Where does eEvidence store the evidence receipts and data?

I am concerned about how my data is being managed by eEvidence in terms of security and data privacy...

How and on what support should the eEvid receipt be provided before a Court

If I have to present the evidence in Court, how should I do it?...