Can we help you?

The understanding of how a product works and of its scope is the key to realize its possibilities and what it can do for you. This is what these FAQs are meant for.


Can I delete my account?

Yes. Canceling your account is an easy and no-questions-asked process. It's done online, right from the user private area:

  1. Sign in the private area of the account you want to delete.
  2. Go to Settings and select Account from the menu.
  3. Press the Delete account button and follow the page instructions.

When cancelling your account, we will delete all emails and files stored by us as part of your Evidence license conditions, as well as your personal information. However, we commit ourselves to never remove the log records for your registered emails. If you ever need to confirm the integrity of an email or file, let us know.

Thank you for asking!
eEvidence Support Team

Related to Account Records 

"I'm about to register for the service and give it a try. In case it is of no use for me, is there an option to delete my account and have my personal data removed from your system?"

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